Communication is like the addition of salt in our meals. There’s no alternative to it, we can choose to leave it out but then we have to live with its dire consequences and also (bland food), because there’s no other way around it. It can be less or more according to our preferences but communication is essential to get our thoughts across other people. Once that is out of our way the other parameter to look into is effective communication because let’s get this straight that everyone’s likes and wants to be heard. It’s a natural human tendency to grab other people’s attention while we speak and want our views and opinions to be heard and properly received. I guess the other name of a relationship is communication whether it is personal or professional. It’s also very important that people try to understand the various mind-sets that other people have. It’s not only the question whether you communicate or not but how you communicate, the various nuisances that are important when a discourse is discussed and whether or not the correct information is passed on.
It’s all the more important when a communication involves discussing negative or analytical points with each other or numerous stake holders.
Being clear about the discourse
It is very important for the person who wants to communicate the negation to be precise about what she/he wants to put across. When you tell a person that what you’re going to put forward is a certain criticism or an improvement, it’s quite possible that the other person might think that their under attack. So it’s important to be clear about the points and what is it that the person should understand.
Keeping the receiver in a safe place
Communicating negative points doesn’t mean throwing the other person off the cliff. Narrating certain criticism to a person doesn’t have to mean that the individual is a bad person and this should also be communicated very well. When an individual feels that others are not trying to put him down then he will listen to the information more carefully and will also internalize more. It should be communicated that whatever is being put forward is for their own good and will help them more rather than harm them. If the receiver seems to feel that the environment is hostile then he will most probably not be able to see what mistake he is committing.
Keeping the empathy intact
It shouldn’t be also forgotten that there’s a human sitting at the other end of the discourse and she/he has feelings too. You can have the best of intentions but if do not empathize with the other person enough there’s no point in communicating with them in the first place. Letting the individual know that there is nothing wrong with them but also being efficient to let them know where they have to improve should be the right framework.
Seeing through the entire conversation
It’s quite easy to just blurt out what one wants to put across to the other individual but quite difficult to sit through the entire conversation and to the put the person in question where the communicator wants them to be. It is important that no negative feelings are floating through at the end of the discourse. The person should not only understand that improvement is required but also understand that there is room for improvement and that she/he should keep the right mind-set and should see themselves that the other side of the tunnel.
There’s no shortcut to communication and effective communication is all the more important and being able to do both is advantageous for all the parties involved. It might not come easily and effort has to be taken as it will improve and increase the satisfaction for everyone involved. Communicating negative points is essential to let yourself and others know that everyone is not perfect nor they have to be and critical feedback is important for everyone involved.